Refund & Cancellation Overview

Welcome to CreaseKings' Refund and Cancellation Policy. We are dedicated to providing a transparent and fair process for cancellations and refunds. This overview outlines the key aspects of our policy, ensuring you understand the criteria, timelines, and procedures for refund requests.

Our goal is to process refund requests efficiently while maintaining a high standard of service. If you are eligible for a refund, our step-by-step process will guide you through the necessary actions to have your request handled promptly.

Full Policy
Refund Policy Overview

Refund Conditions

To ensure fairness and clarity, the following conditions apply to all refund requests:

  • Time Limit: Refund requests must be submitted within 48 hours of the booking confirmation.
  • Non-refundable Fees: Some service and processing fees are non-refundable.
  • Eligibility: Refunds are available only for bookings that meet our established cancellation criteria.
  • Partial Refunds: In cases where services have been partially rendered, only a partial refund may be issued.
  • Documentation: Every refund request must include the relevant booking details and necessary supporting documentation.

Refund Process

Our refund process is designed to be clear and straightforward. Follow the steps below to complete your refund request:

  1. Submit Request: Log in to your account and fill out the refund request form with all required details.
  2. Verification: Our support team will review your request, verify the booking details, and assess eligibility.
  3. Processing: Upon approval, your refund will be processed and the amount credited back to your original payment method within 7-10 business days.
  4. Confirmation: You will receive an email confirmation with the refund details once the process is complete.